Quick links: BlockFi Official • BlockFi Login
Overview
This page explains how to sign in to your BlockFi account, set up and reset two-factor authentication (2FA), troubleshoot common login issues, and recover access if you're locked out. Follow these steps carefully and always verify you are on BlockFi's official website before entering credentials.
How to log in (desktop & mobile)
- Open your browser and go to https://blockfi.com/login.
- Enter the email address associated with your BlockFi account.
- Type your password into the password field. Tip: use a password manager to auto-fill safely.
- If prompted, complete two-factor authentication (2FA) using your authenticator app (Google Authenticator, Authy) or SMS code if you enrolled SMS verification.
- Click
Sign In. If credentials are correct and 2FA verifies, you'll be routed to your dashboard.
If you use a mobile app, open the official BlockFi app and follow equivalent steps from the app sign-in screen.
Troubleshooting common login problems
If you can’t sign in, try the following in order:
- Check email & password: Ensure there are no extra spaces and your caps lock is not on.
- Reset password: Click Forgot password? on the login page and follow the emailed link to reset. Ensure the reset link came from an official BlockFi email domain.
- Browser issues: Clear cache/cookies or try a private/incognito window. Disable browser extensions that block scripts.
- Network restrictions: Corporate or public networks sometimes block crypto sites; try a trusted home network.
- Account restrictions: If you see a message about verification or holds, contact BlockFi Support (links below).
Two-Factor Authentication (2FA) & 2FA reset
2FA substantially increases account security. If you have lost access to your authenticator app or phone:
- Use any backup 2FA recovery codes you saved when enabling 2FA.
- If no backup codes are available, follow BlockFi's official 2FA reset process via their support portal — expect to verify identity (photo ID, email confirmation, account history) for security.
- Avoid sending sensitive documents over unsecured channels—use BlockFi’s secure support page only.
Account recovery & locked accounts
If your account is locked or you cannot receive password reset emails:
- Check spam/promotions folders for the reset message.
- Whitelist BlockFi's email domain in your mail settings.
- Contact BlockFi Support through the official site and include your account email, a concise description of the issue, and any requested verification documents.
Security best practices
- Enable 2FA with an authenticator app (prefer over SMS).
- Use a unique, strong password stored in a reputable password manager.
- Beware of phishing — always verify the domain before typing credentials.
- Regularly review account activity and withdraw funds to secure wallets when not actively trading.